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FAQ
What is a Lace Front Wig?
Lace Front Wigs are your secret weapon to a flawless undetectable wig. They have an invisible hair line and when worn properly give the illusion that the wig hair is actually growing out of your own head. Lace front wigs have many benefits such as being lightweight, breathable, stretchy, more comfortable and natural looking. Lace front wigs are made using a small sheer lace panel along the front hairline attached to the front of the wig. The hair strands are hand sewn in to the holes of the lace while the rest of the wig cap is made out of strong durable material that will not tear.
Are Dubltake wigs synthetic? What type of hair are they made from?
Dubltake wigs are made from top quality Futura (Japanese) and Uno (Korean) curlable fibre from Indonesia. This is a type of high grade synthetic fibre, not human hair.
Can I use heated styling tools such as straighteners and curling wands on Dubltake wigs?
Yes! Dubltake Wigs are made from a high quality curlable fibre which enables heated styling tools to be used at a heat temperature of up to 180 degrees.
What is a wig cap? Do I need to wear one with my Dubltake Wig?
A wig cap is designed to be worn over the top of your natural hair to protect and secure it. It allows your wig to sit properly and helps to avoid any bulkiness showing through the wig. It is highly recommend you wear a wig cap to ensure the best possible finish.
Can I wash Dubltake wigs? What should I use?
Yes! We recommend you wash your wig from time to time depending on how regularly you wear it. You can use regular shampoo and conditioner to do so. We also recommend using our Leave-In Conditioner to keep your wig in beautiful condition between washes.
What sort of brush is best to use on my Dubltake wig?
We recommend using our Dubltake Wig Brush in conjunction with our Leave-In Conditioner to ensure your wig stays in great condition. Wide-toothed wire brushes and combs work best. Do not use small toothed combs.
How should I brush my Dubltake wig?
When brushing your wig, always start from the bottom and work your way up to avoid knots and tangles.
How should I store my Dubltake wig when I’m not using it?
We recommend you use our portable Dubltake Wig Stand to neatly hang and display your wig. Take care of your wig – always brush after using and hang on your wig stand so it is ready to go next time you want to wear it!
How much wear will I get out of my Dubltake wig?
If looked after well, your Dubltake wig can last years!
How do I put on my Dubltake wig?
Step 1) Secure your natural hair as flat as possible to your head – we recommend braids or a bun depending on hair thickness and length. Short hair can be easily secured by tucking it into the Dubletake Wig Cap. Step 2) Put on your wig cap. Simply hold the wig cap at your hairline and pull backwards over the head. Adjust accordingly so that all hair is tucked in and covered but ears are showing. Step 3) Take your wig and cut the lace front carefully to suit your hair line. Step 4) Adjust elastic located at the back of your wig to suit your head size. Step 5) Put on your wig. Place wig hair line on your natural hair line, hold in place and pull wig backwards over your head so it covers your wig cap entirely. Adjust placement accordingly so your wig feels secure and comfortable.
How secure will the wig be on my head? Will it fall off?
Once on, your Dubltake wig will feel secure. The wig will not fall off unless it is tugged hard. Your wig will not fall off in the wind and you are able to run and dance in your wig.
Can I return my Dubltake wig if I change my mind?
Dubltake does not offer refunds or exchanges if you change your mind, if you feel the colour does not suit or if you select the wrong size. Refunds will only be given if a unit is deemed faulty under inspection from our production department. If there is a fault with your unit you must comply with the following conditions;
You must contact the dubltake customer service team within 7 days of receiving the product.The unit must be in original condition, unworn, uncut or altered in anyway. We cannot accept returned units that have had the lace cut or been worn. Please take care when trying on the unit and do not cut the lace.
Returns that do not meet our policy will not be accepted and will be sent back to the customer. If you believe your item is faulty, please email dubltake@mail.com with a detailed description of the fault, photographic evidence and your original order details. If your unit is faulty we will advise you how to return the unit to us. Refunds (only issued if a unit is faulty) will be issued back via your original payment method only after we receive the returned product. Please note that your financial institution may need up to 10 working days to process the funds back to your account.
Can I colour/highlight/bleach my Dubltake wig?
No. Dubltake Wigs are not made from human hair and therefore cannot be coloured, highlighted or bleached.
Can I cut/style my Dubltake wig?
Yes. You may choose to style your wig to suit your personal preference/face shape, this is fine to do, however please note that once altered the item cannot be returned.